The utility sector is changing fast — with increasing demand for digital experiences, real-time transactions, and secure billing solutions. From electricity and water to broadband and telecom, utility providers are under more pressure than ever to deliver smooth, reliable customer journeys.
And one area that can make or break that experience? Payments.
Secure MT is leading the way for utility companies looking for a robust, flexible, and secure way to collect payments. Here’s why we’re the preferred choice for the utility sector.
Utility companies process thousands — sometimes millions — of payments every month. Whether direct debits, recurring card payments, or instant pay-by-bank transactions, Secure MT is built to handle scale easily.
Our system is optimised for high-volume traffic, ensuring smooth performance during peak periods like billing cycles or seasonal spikes.
Utility customers expect flexible payment options. Secure MT offers them all:
Giving your customers more ways to pay reduces late payments, improves satisfaction, and boosts collection rates.
Secure MT integrates easily into your current systems — whether you have a customer portal, mobile app, or third-party billing platform—no major rework is required. Our flexible API and ready-to-go plugins make implementation simple and fast.
This means your IT team spends less time on integration and more time improving the customer experience.
Handling sensitive financial data comes with responsibility. Secure MT is built with enterprise-grade encryption, robust fraud prevention tools, and full compliance with PCI DSS standards. Your customers’ data is always protected — and so is your reputation.
We also offer transaction monitoring and customisable risk settings to match your organisation’s compliance needs.
Make smarter decisions with our advanced reporting tools. Monitor real-time payment activity, view trends, and easily reconcile transactions with your internal systems.
Our dashboard gives utility providers the visibility they need to stay in control, reduce failed payments, and improve overall operational efficiency.
When customers can pay quickly and securely, they’re more likely to pay on time — reducing arrears and improving your cash flow. With Secure MT, the payment process becomes one less thing for your customer to worry about.
A smoother billing journey leads to fewer support calls, better online reviews, and stronger customer loyalty.
From flexible payment options and easy integration to world-class security and real-time reporting — Secure MT is designed to meet the specific needs of the utility sector.
